Privacy policy.

Last updated: April 2026

This Privacy Policy explains how Accidents.directory (“we,” “us,” or “our”) collects, uses, shares, and protects information in connection with the Accidents.directory website and related services (the “Service”). By using the Service, you agree to the practices described here.

If you do not agree with any part of this Policy, do not use the Service.

1. Who we are

Accidents.directory is an independent, US-focused directory of personal-injury attorneys and law firms. We aggregate publicly available attorney information, accept claimed listings from attorneys themselves, surface client reviews, and pass user-initiated consultation requests to the attorney or firm the user selected. For corporate-entity, registered-business-address, and any data-protection-officer questions, contact privacy@accidents.directory.

2. Information we collect

2.1 Information you provide directly

• Account registration. When you create a registered user, attorney, or admin account, we collect the email address you use to sign in and any name, profile data, or password you supply. Authentication is handled by Supabase Auth.
• Attorney profile data. When an attorney claims or updates a listing, we collect the credentials, biography, contact information, practice areas, education, bar admissions, fee structure, and other professional data you submit. Some of this replaces or supplements information we previously aggregated from public sources.
• Consultation requests. When you submit a contact or consultation form to a specific attorney or firm, we collect the information you provide in that form (typically name, contact details, location, a brief description of your situation, and preferred method of contact). This information is forwarded to the attorney or firm you selected.
• Reviews and other user-generated content. If you post a review, comment, or rating, we collect the content you submit along with the account that submitted it.
• Email and form correspondence. If you contact us directly, we keep a record of that communication.
• Subscription and billing information. If you purchase a paid listing or other paid feature, payments are processed by our third-party payment processor (Stripe). We do not store full card numbers; we store only what the processor returns to us (e.g., a subscription identifier, last four digits, billing email).

2.2 Information we aggregate from public sources

The directory is built in part from publicly available sources — state-bar rosters, court filings, firm websites, press releases, and legal-publication mentions. Until an attorney claims a listing, this aggregated information forms their public profile. Attorneys who claim a listing can correct, supplement, or request removal of aggregated content.

2.3 Information we collect automatically

• Device and browser information. IP address, browser type, operating system, device type, referrer URL, pages visited, and timestamps.
• Cookies and similar technologies. We use cookies and similar storage to keep you signed in, remember preferences, and measure aggregate usage. You can clear cookies in your browser at any time; some functionality (e.g., staying signed in) depends on cookies.
• Analytics. We use first-party and/or third-party analytics to understand how the Service is used in aggregate. We do not use analytics to build advertising profiles of individual users.

3. How we use information

• To provide, operate, and improve the Service.
• To create and maintain your account, authenticate sessions, and secure access.
• To forward consultation requests to the attorney or firm you selected.
• To display attorney profiles, reviews, and other directory content to visitors.
• To respond to your inquiries and provide customer support.
• To send transactional emails (account confirmations, password resets, consultation request receipts, billing notices). We do not sell your email address to third parties for marketing.
• To detect, investigate, and prevent fraud, abuse, fake reviews, scraping, and security incidents.
• To comply with legal obligations, court orders, and lawful government requests, and to enforce our Terms of Service.

4. How we share information

4.1 With the attorney or firm you contact

When you submit a consultation request through the Service, the information in that form is forwarded to the specific attorney or firm you selected. The attorney is then responsible for that information under their own privacy practices. We do not control what the attorney does with the information once it has been forwarded.

4.2 With service providers

We share information with third-party vendors who help us operate the Service. They access information only to perform tasks on our behalf and are contractually obligated to protect it. Current categories include:

• Hosting and database: Vercel (web hosting), Supabase (database, authentication).
• Email delivery: Resend (transactional email).
• Payments: Stripe (subscription billing for paid attorney listings).
• Analytics and monitoring: aggregated usage and error monitoring tools.

4.3 For legal reasons

We may disclose information if we believe in good faith that it is necessary to comply with a law, regulation, legal process, or enforceable government request; to protect the rights, property, or safety of Accidents.directory, our users, or the public; or to enforce our terms.

4.4 Business transfers

If we are involved in a merger, acquisition, financing, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you (e.g., by email or a prominent notice on the Service) before your information becomes subject to a different privacy policy.

4.5 We do not sell or rent personal information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not operate a pay-per-lead arrangement with attorneys.

5. Reviews and public content

Reviews, ratings, and other content you post publicly on the Service are visible to anyone who visits the Service and may be indexed by search engines. Do not include information in a public review that you do not want to be publicly associated with you. We may moderate, remove, or refuse to publish content at our discretion, including content that violates our Terms of Service.

6. Data retention

We retain personal information for as long as necessary to provide the Service and fulfill the purposes described in this Policy, including to maintain accounts, satisfy legal and accounting obligations, and resolve disputes. Specific retention periods depend on the type of data:

• Account data: for the life of the account, plus a reasonable period after closure for legal and audit purposes.
• Consultation requests: typically retained for 24 months so users and attorneys can reference the conversation, then archived or deleted.
• Public reviews: retained while the Service is operational; you can request deletion of your reviews via the contact email below.
• Backups and security logs: retained for shorter operational periods consistent with industry practice.

7. Your privacy rights

7.1 General rights

You can:

• Access the personal information we hold about you.
• Correct inaccurate information by editing your account or by contacting us.
• Delete your account and associated personal information, subject to legal retention obligations and aggregate data we cannot reasonably re-identify.
• Opt out of non-transactional communications. We will continue to send transactional emails (e.g., account, billing, consultation receipts) so long as you maintain an account.

7.2 Notice for California residents (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, to receive a copy of that information, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of your personal information. We do not sell your personal information for monetary or other valuable consideration. We do not knowingly process information of California residents under 16 without consent. To exercise any of these rights, email privacy@accidents.directory with the subject line “California Privacy Request.” We may need to verify your identity before responding.

7.3 Notice for residents of the EU, UK, and other regions

The Service is intended for residents of the United States and we do not actively market to users outside the United States. If you access the Service from another jurisdiction, you do so on your own initiative and are responsible for compliance with local law. If applicable law (e.g., the EU GDPR or UK GDPR) grants you rights to access, correct, delete, port, restrict, or object to processing of your personal data, you can exercise those rights by emailing privacy@accidents.directory.

7.4 Do Not Track

Our Service does not respond to “Do Not Track” signals because there is no industry-standard implementation. Where we provide opt-outs (e.g., analytics), we honor them on a per-request basis.

8. Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to the Service, contact us at privacy@accidents.directory and we will delete the information promptly. California residents under 16: see Section 7.2.

9. Security

We use industry-standard administrative, technical, and physical safeguards designed to protect personal information — including TLS in transit, encrypted-at-rest databases via our hosting provider, role-based access controls, and authentication via Supabase Auth. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, contact us immediately at privacy@accidents.directory.

10. International data transfers

Our hosting infrastructure is primarily located in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States. By using the Service, you consent to that transfer.

11. Links to third-party sites

The Service contains links to attorney websites, state-bar pages, and other third-party resources. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before providing personal information.

12. Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Last updated” date at the top, post the revised Policy on this page, and, where appropriate, provide additional notice (e.g., email to registered users). Your continued use of the Service after the revised Policy becomes effective constitutes your acceptance of the changes.

13. Contact us

For privacy-related questions, requests, or complaints, email privacy@accidents.directory.