Terms of use.
Last updated: April 2026
These Terms of Use (the “Terms”) are a binding agreement between you and Accidents.directory (“we,” “us,” or “our”) governing your access to and use of the Accidents.directory website and related services (the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
IMPORTANT — DISPUTE RESOLUTION AND CLASS-ACTION WAIVER. Section 17 contains a binding arbitration provision and a waiver of class actions. Read it carefully.
1. About the Service
Accidents.directory is an independent informational directory of personal-injury attorneys and law firms in the United States. We aggregate publicly available attorney information, accept claimed listings from attorneys themselves, host client reviews, and forward user-initiated consultation requests to the attorney or firm the user selected.
We are not a lawyer-referral service. We do not match users to attorneys, do not endorse or recommend any particular attorney or firm, do not exercise editorial control over which attorney a user contacts, and do not receive compensation for any specific lawyer's selection by a user. Listings appear in algorithmic order based on objective factors and we do not accept payment to alter ranking.
We do not provide legal advice. Nothing on the Service constitutes legal advice. No attorney-client relationship is created between you and Accidents.directory by your use of the Service. An attorney-client relationship with a listed attorney is formed only when you and that attorney sign a written engagement and that attorney has confirmed they will represent you.
2. Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent that you are 18 or older and that you have the legal capacity to enter into these Terms. The Service is intended for users in the United States.
3. Accounts
3.1 Account types
- Public visitor. Browsing without an account.
- Registered user. A general account that lets you save searches, leave reviews, and track consultation requests.
- Attorney account. An account that has been verified as belonging to a licensed attorney or authorized representative of a law firm. Attorney accounts can claim, manage, and update listings, respond to reviews, and access listing analytics.
- Admin account. Internal use only.
3.2 Account responsibilities
- You are responsible for keeping your credentials confidential and for all activity that occurs under your account.
- Provide accurate, current, and complete information when creating or updating your account.
- Notify us immediately at support@accidents.directory of any unauthorized use of your account.
- We may suspend or terminate any account at our discretion for violation of these Terms (see Section 14).
4. Attorney listings
4.1 Unclaimed listings
Many attorney profiles on the Service are built from publicly available sources (e.g., state-bar rosters, court filings, firm websites, press coverage). We make a good-faith effort to keep this information accurate but do not guarantee accuracy or completeness. If you are an attorney and believe your unclaimed listing contains inaccuracies, you can claim the listing or contact listings@accidents.directory to request a correction or removal.
4.2 Claimed listings
Once an attorney claims a listing, the attorney is responsible for the accuracy, currency, and lawful character of the information they post or maintain on the listing. By claiming a listing and using the Service, the attorney represents and warrants that:
- They are licensed to practice law in the jurisdiction(s) where they hold themselves out as practicing.
- All credentials, awards, certifications, settlement results, and other claims displayed on the listing are accurate and verifiable.
- The listing complies with all applicable rules of professional conduct, advertising rules, and bar regulations of every state in which they are licensed and every state in which they hold themselves out to practice. The attorney is solely responsible for compliance.
- The attorney has the right to use any photographs, logos, or other content they upload, and grants Accidents.directory a non-exclusive, royalty-free license to display that content as part of the Service.
4.3 No referral, no endorsement
Inclusion in the directory does not constitute a referral, endorsement, recommendation, or vouching for the qualifications or competence of any attorney. Users are responsible for verifying any attorney's credentials directly with the relevant state bar before retaining counsel.
5. Subscriptions and paid features
Some Service features (e.g., enhanced listing options, premium profile features, analytics dashboards) may require a paid subscription. Payment terms — pricing, billing cycle, refund policy, cancellation — for any paid feature will be presented at the point of purchase and form part of these Terms when accepted.
Payments are processed by our third-party payment processor (Stripe). By providing payment information you authorize us and our processor to charge the agreed amounts to your selected payment method. Subscriptions auto-renew unless cancelled before the renewal date.
We do not charge attorneys per-lead or per-consultation-request, and we do not charge users for consultation requests submitted through the Service. Paid features relate to listing presentation and tools, not to access to inquiries.
6. Consultation requests
When you submit a consultation request to a specific attorney or firm through the Service:
- We forward the information you provided in the form to the attorney or firm you selected. We do not pre-screen or modify it.
- Submission of a request does not create an attorney-client relationship. The attorney is not your lawyer until and unless they confirm representation, typically through a written engagement letter.
- Information you submit may not be subject to the attorney-client privilege at the time of submission. Avoid including time-sensitive information or detailed strategy in a consultation request — share that with the attorney directly after representation has been confirmed.
- Response time is up to the attorney. We do not guarantee that an attorney will respond, accept your case, or take any particular action.
- Once forwarded, the attorney handles the information under their own privacy practices and professional obligations.
7. User-generated content (reviews and submissions)
7.1 Standards
When you post a review, comment, or other content on the Service (“User Content”), you represent that:
- The content is your own honest first-person experience or opinion (as applicable).
- You do not have a conflict of interest (e.g., you are not the attorney being reviewed, an employee of the firm, a competitor, or someone paid to post the review).
- The content does not contain confidential information of any ongoing or concluded legal matter, including details that could identify another party to that matter.
- The content does not violate any law, contractual obligation, non-disparagement clause, court order, or third-party right (including privacy, defamation, copyright, or trademark).
7.2 License you grant us
By submitting User Content, you grant Accidents.directory a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify (e.g., for formatting), distribute, publicly display, and publish your User Content in connection with operating, promoting, and improving the Service. This license survives termination of your account with respect to content already published.
7.3 Moderation
We may, but are not obligated to, review, monitor, edit, refuse to publish, or remove User Content for any reason, including violation of these Terms, fake or solicited reviews, defamatory or unlawful content, harassment, spam, conflict-of-interest reviews, or off-topic content. We do not endorse User Content and are not responsible for it.
7.4 Reporting and attorney responses
Attorneys with claimed listings may post a public response to a review. Anyone (including attorneys) may flag User Content for review. We will evaluate flagged content under our standards and take action as we deem appropriate.
8. Prohibited uses
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms or any applicable law or regulation, including bar advertising rules.
- Submit false, misleading, or solicited reviews, or impersonate another person.
- Use any automated system, bot, scraper, or data-mining tool to access, copy, or extract content from the Service except for the limited purpose of public-search-engine indexing as permitted by our
robots.txt. - Reverse engineer, decompile, or attempt to derive the source code of the Service.
- Bypass, disable, or interfere with security or rate-limiting features of the Service.
- Use the Service to send spam, phishing, malware, or other harmful communications.
- Resell, sublicense, or commercially exploit the Service or its content without our prior written consent (paid attorney listings in the ordinary course are not subject to this restriction).
- Misrepresent your affiliation with any person or entity, including holding yourself out as an attorney you are not, or as a representative of a firm without authorization.
- Use the Service to operate a lawyer-referral service or to harvest consultation-request data for resale.
9. Intellectual property
9.1 Our rights
The Service — including its software, design, structure, text, graphics, logos, and aggregated directory data — is owned by Accidents.directory or its licensors and is protected by US and international copyright, trademark, and other intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose.
9.2 Your rights
You retain ownership of your User Content. The license you grant us (Section 7.2) is what allows us to operate the Service. Attorneys retain ownership of their professional information; the license they grant us by claiming a listing is the operational license described in Section 4.2.
9.3 Copyright complaints (DMCA)
If you believe content on the Service infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) to dmca@accidents.directory. We will respond per the Digital Millennium Copyright Act. Repeat infringers' accounts will be terminated.
10. Privacy
Use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or course of performance.
We do not warrant that the Service will be uninterrupted, secure, error-free, or that defects will be corrected. We do not warrant the accuracy, completeness, currency, or reliability of any attorney listing, review, or other content. We do not warrant the quality, qualifications, or competence of any listed attorney.
Decisions about whether to retain an attorney, what attorney to retain, and on what terms are entirely your own. Always verify credentials directly with the relevant state bar and conduct your own evaluation before engaging counsel.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACCIDENTS.DIRECTORY AND ITS OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.
We are not responsible for the conduct of any listed attorney, the outcome of any legal matter, the accuracy of any consultation-request response, or any agreement (including legal-fee agreements) entered into between a user and a listed attorney.
13. Indemnification
You agree to defend, indemnify, and hold harmless Accidents.directory and its officers, employees, agents, and licensors from any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or third-party right; and, for attorneys, (e) your listing, the accuracy of information you submit, and your compliance (or non-compliance) with rules of professional conduct and advertising rules.
14. Termination
You may stop using the Service or close your account at any time. We may suspend or terminate your access immediately, with or without notice, for any reason, including violation of these Terms or any conduct that we believe harms the Service, our users, or third parties. Sections that by their nature should survive termination — including Sections 7.2, 9, 11, 12, 13, 17, and 18 — will survive.
15. Changes to the Service
We may modify, suspend, or discontinue the Service (or any part of it) at any time without liability. We may add, remove, or change features. Where a change materially reduces a feature you paid for, we will provide a pro-rata refund or other reasonable remedy.
16. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will revise the “Last updated” date at the top, post the updated Terms on this page, and, where appropriate, provide additional notice (e.g., email to registered users). Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree, stop using the Service before the changes take effect.
17. Dispute resolution and arbitration
17.1 Informal resolution first
Before filing a claim, you agree to try to resolve the dispute informally by contacting legal@accidents.directory. We will try to resolve the dispute by contacting you. If a dispute is not resolved within 30 days, you or we may bring a formal proceeding subject to the rest of this Section.
17.2 Binding arbitration
You and Accidents.directory agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that you may bring an individual action in small-claims court instead of arbitration if your claim qualifies. Arbitration will be conducted in English and, unless you and we agree otherwise, in the United States. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.
17.3 Class-action waiver
YOU AND ACCIDENTS.DIRECTORY AGREE THAT EACH MAY BRING DISPUTES ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative proceeding.
17.4 Opt out of arbitration
You may opt out of the arbitration agreement in Section 17.2 and the class-action waiver in Section 17.3 by emailing legal@accidents.directory with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms. Your email must include your name, address, and an unambiguous statement that you wish to opt out. Opting out will not affect any other portion of these Terms.
17.5 Exceptions
Either party may seek injunctive or other equitable relief in court for actual or threatened infringement, misappropriation, or violation of intellectual-property rights without first attempting informal resolution or arbitration.
18. Governing law and venue
These Terms are governed by the laws of the United States and the State in which Accidents.directory is incorporated, without regard to its conflict-of-laws principles. Subject to Section 17, any court action permitted under these Terms must be brought exclusively in the federal or state courts located in that State, and you consent to personal jurisdiction and venue there.
19. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy and any subscription terms you accept, constitute the entire agreement between you and us regarding the Service.
- Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.
- No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Headings. Headings are for convenience only and do not affect interpretation.
- Notice. We may send notices to the email associated with your account or by posting on the Service. Address notices to us to legal@accidents.directory.
20. Contact
For questions about these Terms, contact legal@accidents.directory.